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Role and responsibilities

Supervisor

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Supervisors give instructions to and oversee the work of other employees and may be charged with making sure great customer service is provided. Unlike managers, they do not typically have the responsibility of hiring or firing employees.

Typical Responsibilities

  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Monitor employee productivity and provide constructive feedback and coaching
  • Receive complaints and resolve problems
  • Maintain timekeeping and personnel records
  • Pass on information from upper management to employees and vice versa
  • Prepare and submit performance reports
  • Decide on reward and promotion based on performance
  • Hire and train new employees
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job posts over time

On average, these positions are normally open for 59 days

Traits strongly desired
Abilities
Verbal
Ideas and Logic
Maths

Skills
Problem Solving
Communication

Knowledge
Arts and Humanities
Business
Education and Training
Math and Science

The Ideal Candidate...
Personality

Entrepreneurial

Personality Description

People interested in this work like activities that include leading, making decisions, and business.

Education

bachelor's degree / associate's degree

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