Ethos Veterinary Health is a network of hospitals providing specialty and emergency care for pets Our ethos is simple to provide the most advanced innovative and compassionate veterinary care possible It is the foundation of our organization and it continues to drive us forward in our mission to define the future of veterinary medicine Thanks for visiting our Job Board Please review our open positions and apply to the positions that match your qualifications Veterinary Client Service Representative Mission KS Kansas City metro KS Full Time Customer Service Mid Level Share We are looking for a fulltime Veterinary Client Service Representative to join our team in our Mission Ks location About UsMission and Overland Park Veterinary Specialty and Emergency Hospitals are 24hour hospitals that focuses on the most critical needs of the animals in our community Our boardcertified specialists provide the most advanced care for our patientsOur hospital has been ranked in the top Best Veterinarians in Kansas City by City Lifestyle160We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each otherResponsibilities of a Client Service Representative Welcome our clients in a friendly helpful and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding MVESOVES services and practices160 Process appointments emergencies and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process invoices and payments accurately Update and maintain clientpet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning faxing emailing for example Support team to reach common goals Ability to recognize and seek guidance in all clientrelated cases where protocol does not apply About You Excellent interpersonal skills and able to develop and maintain positive working relationships with others Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Willing and able to provide exceptional customer service160 A motivated and dedicated individual who is self motivated to provide exceptional service Check out the video below to see what its like working at our Mission or Overland Park locationshttpsyoutubeYPfZT7muBhQsiRR4tL58ISMOXhC160 Schedule and compensationMust be able to
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