Firestorm is looking to hire the Director of Customer Engagement who will lead the customerfacing arm of the Mission Success function You will build and lead the Mission Success Manager MSM team You will also own the 306090 customer cadence across the account portfolio and translate fieldderived signal into closedloop customer responses within the published Service Level Agreement SLA This is a founderadjacent leadership role you will set the customerexperience standard for a defensetech company at Series B level in front of operators who decide vendor credibility in the first 72 hours of fiel...
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