6087 - Wayne - 1750 Rt. 23, Wayne, New Jersey, 07470CarMax, the way your career should be! Position OverviewAs an Auto Repair Specialist II, you play a vital role in ensuring every vehicle meets CarMax’s best-in-class quality standards. This position is key to delivering a seamless and trustworthy experience for our customers. You’ll perform mechanical and cosmetic repairs on customer and internal vehicles following the CarMax Certified Quality Inspection Process and Retail Repair Process. In addition, you’ll manage customer interactions during repairs, maintain parts inventory, and ensure proper use of CarMax tools and equipment—all while supporting store operations with integrity and precision.Why CarMax?At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.Role ResponsibilitiesPerform advanced mechanical repairs, including engine performance, drivability, and electrical systems.Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and service heating and air conditioning systems to ensure optimal performance.Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.Consult with customers on repair needs, explain services performed, and ensure clear communication.Review and close repair orders accurately, including labor, parts, and billing documentation.Manage parts inventory, receive shipments, and maintain proper stocking levels to support efficiency.Follow CarMax Environmental, Health and Safety EH&S requirements and maintain a clean and orderly work area.Required QualificationsCompletion of New Associate Orientation Training
