We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Job DescriptionWe are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.Job Summary:BD Parata seeks a Field Support Engineer / Field Service Engineer based in the Philadelphia, PA regional area. This field‑based role delivers on‑site technical support and customer service for pharmacy automation systems used in hospital, retail, and long‑term‑care pharmacy environments.The Field Support Engineer provides break/fix repair, preventive maintenance, system installation support, and customer training while ensuring system uptime, SLA compliance, and customer satisfaction.Responsibilities:Provide expert on-site technical support for BD Parata pharmacy automation and dispensing systems, performing break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair, maintaining maximum system uptime through proactive issue identification and root-cause analysis.Deliver comprehensive technical training t
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