Job SummaryThe Sales Account Manager is responsible for managing and growing existing customer accounts while identifying and developing new business opportunities to achieve sales targets The role focuses on building longterm client relationships understanding customer needs and delivering tailored solutions in collaboration with internal teams to ensure customer satisfaction and sustainable business growthKey ResponsibilitiesManage and develop existing customer accounts to increase sales revenue and achieve assigned sales targetsIdentify approach and acquire new clients to expand the companys customer base in line with the sales strategyPrepare quotations commercial proposals and contracts while negotiating pricing terms and conditions to successfully close salesAnalyze customer requirements and recommend suitable products and solutions that meet their business needsBuild maintain and strengthen longterm relationships with key accounts to ensure high levels of customer satisfaction and retentionConduct regular client visits to maintain strong relationships and identify new business opportunitiesCoordinate with Marketing Technical Support Customer Service and other internal departments to ensure seamless service deliveryFollow up on sales opportunities from initial contact through contract completion and aftersales supportMaintain accurate customer records sales activities and pipeline updates using CRM systemsMonitor market trends competitors and customer feedback to identify opportunities and improve sales performancePrepare periodic sales forecasts reports and account performance updates for managementEnsure compliance with company policies procedures and sales standardsRequirementsQualificationsBachelors degree in Business Administration Marketing Information Technology or a related field preferredMinimum of 3 years of experience in Sales Account Management Business Development or a related fieldExperience in IT products software or technology solutions is an advantageStrong negotiation communication and presentation skillsAbility to build and maintain longterm customer relationshipsCustomerfocused mindset with excellent problemsolving abilitiesStrong organizational and timemanagement skillsAbility to work independently and as part of a teamProficiency in Microsoft Office applicationsExperience using Customer Relationship Management CRM systemsFluent in both Arabic and English written and spokenWillingness to conduct regular customer visitsKey CompetenciesAccount ManagementB2B SalesBusiness DevelopmentKey Account ManagementClient Relationship ManagementNegotiation amp ClosingCustomer Service ExcellenceSales Planning amp ForecastingCommunication amp PresentationMarket AnalysisTime ManagementProblem SolvingTeam CollaborationCRM SystemsMicrosoft Office Suite
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