About us As the worlds largest family of luxury hotels we all take great pride in being genuine ambassadors of the InterContinental brand Shaped by decades of international knowhow and local insights our passion for luxury travel spans cultures and customs Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world AtInterContinental Hotels Resortswe want our guests to feel special cosmopolitan and In the Know which means we need you to Be charmingby being approachable having confidence and showing respect Stay in the momentby understanding and anticipating guests needs being attentive and taking ownershipof getting things done Make it memorableby being knowledgeable sharing stories and showing your style to create moments that make people feel special A Shining Star Among Downtown Miami Hotels the InterContinental Miami features the citys premier accommodations convention and meeting facilities Overlooking sparkling Biscayne Bay we provide a secure inviting environment in a wellestablished area of the city Priding ourselves on beingONE GREAT TEAMsixth year in a row honored one of theTOP WORKPLACESof South Florida by the Sun Sentinel for the ninth year Your day to day As aToro Toro Serveryoull welcome our guests recommend food and drink and help keep service ontrack and up to standard By tailoring each guests experience to their unique tastes youll create memories as delightful as the dishes DUTIES AND RESPONSIBILITIES Greet all guests and take beverage and food orders in a prompt and professional manner Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards Clear and clean tables in a prompt and efficient manner Clean andor wipe down tables chairs walls windows mirrors and floors as necessary Perform sidework and any other opening or closing duties as required Ensure that wait staff stations are clean and maintained throughout shift Alert Outlet Management of any service andor safety issues Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction May receive guest payments and process transactions as outlined in the cash and charge procedures as needed May assist with other duties as assigned What we need from you Qualifications and Requirements Basic reading and writing Food service experience with general knowledge of restaurant operations This job requires ability to perform the following Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling food objects plates trays glasses etc Bending stooping kneeling Other Communication skills are utilized a significant amount of time when interacting with guests wait staff cooks and supervisor Alcohol awareness certification andor food service permit or valid healthfood handler card as required by local or state government agency Reading and writing abilities are utilized often when taking orders completing paperwork etc Basic math skills are frequently used when handling cash and credit May be required to work nights weekends andor holidays What we offer The hourly pay rate for this role is 475 plus gratuities In return wewill give you a competitive financial and benefits package which may include healthcare support dental vision disability and life insurance support and a matching 401k plan Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people Most importantly well give you the room to be yourself IHG is an equal opportunity employer Minorities Females Veterans Disabled
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