Senior Manager, Global Retention ProgramsStamford, CTFort Myers, FLArlington, VAIrving, TXMajor Responsibilities:Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategyCreate scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partnersDrive strong collaboration with Client Value Managers CVMs, and our Center of Excellence partners to build strong business cases for renewal and growth of our large dealsLead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutionsDrive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support.Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insightsMust HavesBachelor’s degree with 5-7+ years of experience in completing complex analyses and solving challenging business problems as a business analyst/ consultant at a top-tier consulting firm, investment banking associate or strategy analyst for a leading companyMaster's degree preferredAbility to influence leaders to drive business outcomes and growthAbility to synthesize complex problems into simple, concise statements/ core messages, and present/ communicate to key stakeholders and clientsOutstanding project management skills projects involving internal and external stakeholders with ability to meet tight deadlines and prioritize workloadsForward thinking ability in order to anticipate and mitigate risks to client retentionAnalytical and proficient in MS Office suite, including Excel and PowerPoint, and is able to clearly present and articulate through PPTWho are we? At Gartner
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