Position Summary...What you'll do...Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levelscleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandise
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Buildsaccountability for policies and procedures Measures adherence to loss prevention policies and p
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