We have an incredible opportunity for a dynamic Food Production Supervisor to join our growing Boston Team! About DO & CO We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations. Responsibilities: Oversee the daily activities of the food production department, ensuring tasks are completed accurately and on time. Lead and manage a team of helpers, junior supervisors, and supervisors, fostering a productive and cohesive work environment. Ensure all meals are prepared and packed according to stringent deadlines and in compliance with food safety and hygiene standards. Partner with Food Production Manager to identify and execute planning for training and staffing needs Facilitate the training of new team members, monitor their performance, and provide ongoing support to help them achieve their goals. Identify and address problematic areas, proposing alternative solutions to enhance productivity and efficiency. Maintain adherence to all company guidelines, including HACCP, FDA regulations, and personal protective equipment (PPE) protocols. Coordinate the receipt, storage, and organization of supplies, closely monitoring inventory levels to ensure adequate stock. Collaborate with other departments and communicate effectively with management and team members to ensure the seamless completion of all tasks. Promptly report any departmental issues, such as production, inventory, or team-related matters, and ensure all documentation is accurate and up-to-date. Ensure quality assurance and economic efficiency to meet high-end food standards, including attending food tasting sessions and implementing feedback. Perform additional duties and responsibilities as assigned by management, upholding DO & CO standards. Qualifications: Minimum of 2 year of supervisory experience in a high-volume food service or food manufacturing production. Demonstrates outstanding organizational skills and a knack for prioritizing tasks effectively. Capable of seamlessly managing multiple responsibilities in a fast-paced environment, dealing with a substantial workload, and sustaining periods of extended standing as required. Proficient culinary knowledge of terms, procedures, and practices. Adopts a hands-on approach and exhibits the ability to respond promptly with a sense of urgency. Displays flexibility in scheduling, accommodating different shifts (different shifts –days, nights, weekends, holidays). Hazard Analysis Critical Control Point (HACCP) and general food safety standards knowledge is required. Excellent in computer operations
