The customer service representative is responsible for acting as a liaison between customers and the company. Provide product/service information and resolve any emerging problems that customers might face with accuracy and efficiency.Why choose Asurion? Next Level Pay: Earn ₱26,900/₱36,200 monthly salary PLUS unlimited sales incentives incentives are based on performance. Free Daily meals: Complimentary meals every day. Work-Life Balance: Up to 30 days paid time off convertible to cash Future planning: Life insurance + retirement plan And more: Transportation, rice, and other allowances What You’ll Do: Be the Voice of Support: Handle inbound and outbound communications, assisting customers with setting up applications, networks, and various technologies. Make a real impact in customers’ daily lives. Offer Solutions and Drive Sales: Identify and recommend products or services to match customers' needs, suggesting upgrades or additional services to enhance their experience. Passion for Growth: We invest in your development with ongoing training and opportunities for advancement. Seek opportunities to learn new skills and turn feedback into action. Tech Expert & Trendsetter: Provide expert guidance while troubleshooting devices like laptops, smartphones, and more. Engage and Educate: Identify customer needs and educate them about their devices and software by staying updated on the latest tech trends. Deliver Exceptional Service: Ensure every interaction meets our quality standards, aiming for the highest customer satisfaction to drive our Net Promoter Score NPS. Act as One Team: Work cross-functionally amongst colleagues and clients, sharing knowledge and supporting collective success. Embrace Divine Discontent: Lean into the challenges a dynamic work environment presents with a "can-do" spirit, even when faced with complex issues. What We’re Looking For: Education: High school diploma
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
