Position Summary...What you'll do...Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies andprocedures and providing resolutions for Associates including proactively seeking out Associate comments and concerns by meeting withAssociates in their work areas
Initiates directs and participates in community outreach programs and encourages and supports Associates and managers in serving as goodmembers of the community including establishing and maintaining relationships with key individuals or groups in the community as the representativefor the Company presenting the Companys perspective to various external organizations following the Companys media guidelines andchampioning Companysponsored programs events and sustainability efforts to Associates Customers and the local community in order toemphasize the Facility as part of the community
Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved including leading the management team incontrolling expenses to ensure they are indexed to sales developing and implementing plans to correct any deficiencies in financial performance inthe Facility overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting
Models enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniquesto ensure Customer needs complaints and issues are successfully resolved within Company guidelines and standards
Directs the management team in facility operations and communicates with both management and hourly associates about facility operationsmerchandising and company direction
Drives sales in the Facility by ensuring effective merchandise presentation including accurate and competitive pricing proper signing instock andinventory levels budgeting and forecasting sales and assessing econom
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