Conference and Events Services Manager at InterContinental Washington DC - The Wharf

About Us IHG Hotels Resorts is one of the largest hotel companies in the world and one of the worlds leading hotel and resort companies with a family of 19 brands Our purpose True Hospitality for Good comes to life in every one of our collections With luxury and lifestyle we are taking it to new heights Five visionary brands InterContinental Regent Hotels Six Senses Vignette Collection and Kimpton Hotels make up our luxury collection Individually they are icons Together they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world Having recently added a host of incredible properties to our portfolio we now stand as one of the worlds leading luxury operators Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences About the hotel A luxurious hotel destination at The Wharf on DCs Waterfront the InterContinental Washington DC The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style Perfectly placed on the beautiful Potomac River InterContinental Washington DC The Wharf enjoys the most incredible waterfront views of DC Steps away from Americas political epicenter the hotel embraces guests with an exquisitely curated resort destination that reignites the rivers edge and a captivating sanctuary in the center of The Wharf neighborhood paying homage to the maritime and industrialworking heritage of its settingFeaturing a relaxing seasonal rooftop pool with striking Potomac River views and the indulging fullservice spa The Spa at The Wharf modern luxury culture and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike About the Conference Services Manager position Our hotels bring people together Were searching for a Catering Sales Manager capable of juggling bookings building strong client relationships and pulling together truly unforgettable events meetings and conferences A little taste of your daytoday As aCatering Sales Manageryou will develop business through direct sales solicitation secure new accounts maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction Oversee client functions to ensure customer satisfaction Establish client base of individuals organizations associations social andor corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded Actively prospect and qualify new business Negotiate guest room rates meeting room rental function space andor hotel services within approved booking guidelines Accurately produce andor review all sales contracts rate agreements andor banquetcatering event orders Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients Disseminate salesrelated information to other departments as appropriate Check function room set ups prior to guest arrival ensuring all details are in agreement with clients requirements and hotels standards Ensure deficiencies are corrected by appropriate personnel Welcome group contact upon arrival at function and ensure guest satisfaction Monitor and ensure all functions are set up refreshed and broken down in compliance with scheduled times and departmental procedures Arrange and conduct special events site inspections and offsite presentations for potential clients Entertain clients in accordance with established company and hotel policies and guidelines Maintain client files and update information daily in accordance with established departmental policies and procedures Produce monthly salesrelated reports and sales forecasts for assigned area of responsibility Attend and represent hotel at trade shows and conventions andor participate in sales trips to key feeder markets Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings Promote teamwork and quality service through daily communication and coordination with other departments Key departmental contacts include all hotel departments Interact with outside contacts Guests to ensure their total satisfaction Airlines wholesalers corporate accounts travel agencies ad agencies etc to ensure repeat business follow up on events and generate new business Other contacts as needed Professional organizations community groups May assist in developing and implement sales actions plan as assigned May also participate in the annual budgeting and planning process May assist client in menu planning May coordinate food beverage table arrangements and decorations with Banquet Department Perform other duties as assign




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