When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Summary: Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, home delivery services, prior authorizations processing, and patient counseling. We are seeking a highly motivated, energetic, and experienced individual that will build and manage our inventory and logistics team. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees.The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network.
Job Description:Essential Responsibilities: Enters new and refill orders in an accurate and timely manner.Resolves all PBM related billing problems and issues.Handle phone inquiries and initial prescription intake.Multidisciplinary responsibilities including communication with providers, prescribers, and patientsBe willing and able to cross-train in different roles within the facility and be flexible based on the needs of the organization.Responsible for answering inbound calls and assisting customers with pharmacy-related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. Contact patients to schedule medication deliveries and verify correct address information. Escalates calls to pharmacists for clinical inquiries and escalates grievances to supervisor.Maintains new and existing patient profiles and enters new prescriptions into patient profiles.Answers, screens, and processes a high volume of calls in a professional manner. Utilizes and ad
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
