Job responsibilities Provide excellent customer service by greeting and assisting guests in a friendly and professional manner Take and serve food and beverage orders accurately and efficiently ensuring customer satisfaction Maintain cleanliness and organization of the dining area including tables chairs and service stations Assist in food preparation and plating as needed adhering to company standards and hygiene protocols Handle customer inquiries requests and complaints promptly and professionally Collaborate with team members to ensure smooth operations and a positive dining experience for all guests Follow all safety and sanitation guidelines to maintain a clean and safe working environment Participate in training sessions and team meetings to stay updated on company policies and proceduresJob requirements High school diploma or equivalent prior experience in FampB or customer service is a plus Strong communication and interpersonal skills with a customerfocused attitude Ability to work in a fastpaced environment and handle multiple tasks efficiently Team player with a positive attitude and willingness to learn Basic knowledge of food safety and hygiene practices Flexibility to work shifts including weekends and public holidays Proficiency in multiple languages is an advantage but not mandatoryJob benefits Competitive salary with opportunities for performancebased incentives Comprehensive training and development programs to enhance skills and career growth Employee meal allowances and discounts on dining at Haidilao outlets Supportive and inclusive work environment with a strong emphasis on teamwork Opportunities for career advancement within a globally recognized brand Health and wellness benefits including medical insurance and annual leave Recognition and rewards for outstanding performance and contributions
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