n JOB SUMMARY n n Functions as the strategic business leader of the propertys food and beverageculinary operation including RestaurantsBars Room Service and BanquetsCatering where applicable Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures the food and beverageculinary operation meets the brands target customer needs ensures employee satisfaction and focuses on growing revenues and maximizing the financial performance of the department Develops and implements propertywide strategies that deliver products and services to meet or exceed the needs and expectations of the brands target customer and property employees and provides a return on investmentn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 6 years experience in the food and beverage culinary event management or related professional arean ORn 2year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 4 years experience in the food and beverage culinary event management or related professional arean n Skills and Knowledge n Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfactionn Management of Financial Resources Determining how money will be spent to get the work done and accounting for these expendituresn Administration and Management Knowledge of business and management principles involved in strategic planning resource allocation human resources modeling leadership technique production methods and coordination of people and resourcesn Applied Business Knowledge Understanding market dynamics enterprise level objectives and important aspects of the companys business to accurately diagnose strengths and weaknesses anticipate opportunities and risks identify issues and develop strategies and plans Aligning individual and team actions with strategies and plans to drive business resultsn Management of Material Resources Obtaining and seeing to the appropriate use of equipment facilities and materials needed to do certain workn n CORE WORK ACTIVITIES n n Developing and Maintaining Food and BeverageCulinary Goals n Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviorsn Reviews financial reports and statements to determine how Food and Beverage is performing against budgetn Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategyn Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the departments financial performancen Establishes challenging realistic and obtainable goals to guide operation and performancen Strives to improve service performancen n Developing and Maintaining Budgets n Develops and manages Food and Beverage budgetn Monitors the departments actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressedn Ensures cash control and liquor control policies are in place in food beverage areas and followed by all related employeesn Focuses on maintaining profit margins without compromising guest or employee satisfactionn n Leading Food and BeverageCulinary Team n Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financialbusiness decision making demonstrates honestyintegrity leads by examplen Encourages and builds mutual trust respect and cooperation among team membersn Achieves and exceeds goals including performance goals budget goals team goals etcn Serves as a role model to demonstrate appropriate behaviorsn Develops means to improve profit including estimating cost and benefit exploring new business opportunities etcn Identifies opportunities to increase profits and create value by challenging existing processes encouraging innovation and driving necessary changen Ensures that regular ongoing communication occurs in all areas of food and beverage eg premeal briefings staff meetings culinary teamn Establishes and maintains open collaborative relationships with direct reports and entire food beverage team Ensures direct reports do the same for their teamn Develops a food and beverage operating strategy that is aligned with the brands business strategy and leads its executionn Identifies the developmental needs of others and coaches mentors or otherwise helps others to improve their knowledge or skillsn Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations generate increased revenue and ensure a competitive position in the marketn n Ensuring Exceptional Customer S
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