n POSITION SUMMARY n n Provide customer service in the areas of operations for various exhibits and shows Operate attractionevent by assisting guests to safely enjoy their experience Sell tickets to attractionevent by providing accurate information in a suggestive selling manner Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed Operate cash register and POS system to sell tickets or merchandise Responsible for cash bank and deposits following established cash control procedures Answer guest inquiries via phone personally or electronically in a prompt courteous manner Direct guests to proper location with clear instructionsn n Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager verify uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals Comply with quality assurance expectations and standards Identify and recommend new ideas technologies or processes to increase organizational efficiency productivity quality safety andor costsavings Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requestedn n nnn n At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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