Job Summary:WHO ARE YOU?Do you enjoy dance music? Do you excel at box office sales and support? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love for box office support. Is this you? Read on…WHO ARE WE?Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.THE ROLEThe Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas. RESPONSIBILITIESActively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order. Quickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly. Resolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner. Accurately administer cash and credit card transactions with Front Gate POS system. Contact supervisor for unanswered questions Ma
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