When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.This is a full-time Medical Assistant position working the day shift, Monday through Friday, with no weekend or holiday requirements. The role is based in a fast-paced clinic that sees over 150+ patients Adult & Pediatrics daily. Supports smooth and efficient practice operations, while contributing to Joslin and BIDMC's promise of providing extraordinary care to Adult & Pediatric patients. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions.Job Description:LocationShapiro Clinical Center – BostonScheduleMonday through FridayTwo shift options:8:00 a.m.–4:30 p.m.9:00 a.m.–5:30 p.m.No weekends or holidays About the RoleJoin a fast-paced adult and pediatric diabetes clinic where Medical Assistants are central to patient care and daily clinic operations. You will room patients, perform phlebotomy, complete medication reconciliation, download diabetes technology data, and help maintain efficient patient flow. Medical Assistants support the clinic based on patient needs rather than being assigned to individual providers, making flexibility and teamwork essential. What You’ll DoRoom adult and pediatric patients and obtain height, weight, blood pressure, and other vital signsReview medications and allergies and document information accurately in the electronic medical recordPerform phlebotomy, point-of-care testing, and specimen collectionDownload data from continuous glucose monitors, glucose meters, and insulin pumps into the patient’s chartHelp coordinate patient flow across the clinic and communicate delaysPrepare