Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!Carnegie Mellon University’s Heinz College of Information Systems and Public Policy is seeking a strategic, collaborative, and innovation-driven Senior Director of Online Education to lead the growth and advancement of the College’s online learning portfolio. This role provides senior leadership in the design, delivery, and continuous improvement of high-quality online and hybrid academic programs, and works across the university to support CMU’s expanding digital education initiatives.The Senior Director will play a central role in guiding program strategy, managing cross-functional operations, supporting faculty, and enhancing the student experience in online programs. Ideal candidates will bring deep expertise in online program management, instructional design, and academic administration—paired with the ability to build relationships, lead teams, and drive institutional change.Core Responsibilities:Strategic Planning & Program LeadershipLead the transition of selected online programs from external vendors or legacy models to fully in-house management, ensuring efficient and sustainable operations.Develop and execute Heinz College’s online program management framework, aligning systems, policies, and workflows to support scalable program growth.Use data-driven analysis to assess market trends, enrollment performance, and student outcomes; recommend new online and hybrid program opportunities.Serve as a resource and thought leader for CMU partners exploring online education, digital p
