What Youll Do The Residential Service Technicians primary functions and responsibilities are that of troubleshooting configuring reconstructing and programming existing security and site automation solutions Services fire and carbon monoxide detection networking hosted video solutions and access control Follow and complete required processes of wiredwireless technology and connection procedures Test and validate system signalscommunication with central monitoring to properly establish service A customer service champion demonstrating the willingness to help our customers fix as well as understand the protection in their home What Youll Need High School degree or the equivalent Valid drivers license Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty The Perks Full benefits on the 1st of the month after 31 days of employment Casual yet energetic and engaging work environments Medical Dental Vision 401k with employer matching Paid vacation time We all need to recharge Tuition reimbursement employee referral bonuses A culture of coaching development and career growth opportunities In the event a position is commissionbased compensation is solely based on the individuals sales volume This applies only to commission roles Los Angeles Applicants Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act Philadelphia Applicants Background checks will be conducted during the employment process Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance Pay and Benefits Disclosure The pay range for this role is 1598 2967 an hour and is based on experience and qualifications We offer employees access to healthcare benefits a 401kplan and company match shortterm and longterm disability coverage life insurance wellbeing benefits and paid time off among others Employees accrue up to 120 hours in their first year Your accrual rate increases after your first year We also offer 6 paid holidays ADT is an Equal Employment Opportunity EEO Employer We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds perspectives and skills ADT strives to ensure every employee and applicant feels valued Visit us at jobsadtcomdiversity to learn more
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