Position Summary...What you'll do...Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Maintains the sales floor in the Optical area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Receives and stocks merchandise in the Optical area. Organizes and maintains the Optical area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation. As needed, receives, audits and maintains hearing aid inventory and processes sales and refunds through the POS system. Operates hardware for example, cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.Educates members on eyewear usage and care and supports contact lens insertions, removals, and hygiene guidance. Sells Optical products and services by assisting members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, and identifying and verifying prescription information. Accurately measures pupillary distance and position of wear for various lens types, including bifocal, trifocal, occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing. Troubleshoots member non-adapt issues and communicates with labs and optometrists regarding job status and product updates. Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration and cleanliness of optical equipment. Pe
