Overview
Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and technology architects, elite engineers, thought leaders, and consultants who work together to help our customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. As a Technology Consultant within Netherlands Area Delivery, you will deliver Data & AI and Cloud engagements for strategic customers, translating business needs into working solutions alongside architects and delivery leads. Dutch-language delivery, strong stakeholder engagement and hands-on technical execution ensure predictable, high-quality outcomes and lasting customer trust across Public Sector, financial services and healthcare accounts.
Responsibilities
Pre-Sales Support
Collaborates in the pre-sale process with internal stakeholders e.g., Solution Architect, Pursuit Lead, Consulting Account Executive by providing technical guidance, translating business requirements, or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates. Contributes to Solution Review Meeting SRM. Develops proposals or statement of work SOW. Directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance TQA process.
Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers TDMs, and/or Project Managers.
Technical Delivery
Follows the capacity process outlined by Resource, Insights, Capacity, and Capability RICC team. Maintains tools with up-to-date skills and availability.
Leads meetings with customers/partners to identify business needs and create a vision. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions. Assesses technical and business risks in programs and develops mitigations. Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure WBS.
Provides oversight and leadership on work streams or a partner team to implement solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals.
Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders e.g., Customer Service and Support, Project Manager, Solution
