When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Coordinates various administrative and clinical functions requiring in-depth knowledge of Bariatric Surgery departmental program and services. This role coordinates the day to day operations of the multidisciplinary team with integration within the hospital and BIDMC system. Reports to the Practice Manager and Director of Operations of the Center for Specialty Care and Bariatric Surgery Program at BID-Milton and receives direction related to administrative responsibilities in support of HMFP Physicians.Job Description:Duties and Responsibilities:Participates within the inpatient rounding process as first point of contact for the Program as patients begin their post-operative journey. Assist multidisciplinary program with preparation for Metabolic and Bariatric Accreditation Program which includes maintaining surgical manifests, chart preparation, and maintenance of program logs i.e. support group session, meeting minutes.Prepare, organize and maintain patient records for clinical practice activities as well as maintain patient records for the physician. Organize and maintain files of correspondence, records, etc. and follow up on pending matters.Schedules surgical procedures, maximally utilizing block times, requesting any special equipment required for procedures. Schedules preoperative appointment including pre-operative testing and anesthesia consultation; schedules postoperative appointments. Notifies patients via letter and telephone of time, place, date, procedures for preoperative testing and surgical procedure. Pre-certify surgeries and tests as well as verifying insurance information.Supports practice by registering patients at check in. Answers, screens and processes the high volume of incoming practice calls in a professional manner as needed, utilizing and adhering to the guidelines for triaging calls. Asks appropriate questions a
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