Overview
Microsoft’s Cloud Operations and Innovation CO+I is the engine that powers our cloud services. As a Critical Environment Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Empower a culture of safety, security, and compliance in all aspects of our datacenter operations
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters
Maximize Critical Environment CE availability to ensure optimal operational efficiency
Reduce high-impact and human-error Critical Environment CE incidents year over year
Deliver on cost/energy efficiency initiatives
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups EGs, and business partners
Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Qualifications
Required Qualifications:High School Qualification or equivalent AND 10+ years experience of mission-critical service management e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure OR equivalent experience
3+ years' people management experience
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every
