Ethos Veterinary Health is a network of hospitals providing specialty and emergency care for pets Our ethos is simple to provide the most advanced innovative and compassionate veterinary care possible It is the foundation of our organization and it continues to drive us forward in our mission to define the future of veterinary medicine Thanks for visiting our Job Board Please review our open positions and apply to the positions that match your qualifications Client Service Representative Asheville NC Full Time Client Service Representative Mid Level Share Veterinary Client Service Representative 19821121hr based on experience 1hr weekend shift differential 6hr overnight shift differential South Asheville Veterinary Emergency Specialty Asheville NC FullTime Opening or Mid shift 247 hospital 160 South Asheville Veterinary Emergency Specialty SAVES is hiring an experienced Veterinary Client Service Representative160to join our team in Asheville NC This role is ideal for a compassionate organized professional who enjoys client interaction thrives in a fastpaced environment and wants to be an important part of an emergency and specialty veterinary hospital As a CSR you8217ll be one of the first points of contact for our clients and will help coordinate a smooth professional experience from checkin through discharge Compensation 19821121hour based on experience 1hour weekend shift differential 6hour overnight shift differential Benefits Paid Time Off PTO Medical dental and vision insurance Health Savings Account HSA Life insurance 401k with employer matching Employee Assistance Program EAP Paid training Professional development assistance Employee discount Referral program Schedule Fulltime Opening or mid shift Weekend shifts may be required based on hospital scheduling needs Responsibilities Provide professional compassionate client service throughout the patient visit Greet clients and visitors and manage patient checkins and checkouts Schedule followup appointments and help coordinate client and patient flow Operate a multiline phone system and manage incoming calls texts and emails Facilitate patient admissions discharges and transfers Review invoices discuss payment options and process client payments Support clients through euthanasia paperwork and other sensitive situations with empathy Send medical records invoices and other requested documentation Accurately update patient records and complete endofshift reporting Communicate and collaborate with
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