Our client is an expanding residential community management company responsible for a portfolio of manufactured home communities throughout the MidAtlantic The organization has built its operating model around accountable local management consistent property standards and strong resident relationshipsThe company is seeking a Regional Community Operations Director to oversee a group of communities and improve operating performance across the portfolioThis is a fieldoriented leadership position for someone who understands how to manage multiple properties through strong local teams The role will focus on operational execution occupancy collections resident satisfaction property standards and the performance of community managersKey ResponsibilitiesProvide operational leadership to community managers across an assigned portfolio of residential propertiesMonitor occupancy collections expenses resident service metrics and overall community performanceEstablish clear operating expectations and ensure community teams follow company policies and proceduresCoach property leaders on staffing resident concerns budgeting vendor management and daily operationsConduct regular property visits to evaluate operating standards and identify areas requiring improvementWork with leadership to develop annual operating plans and communitylevel performance goalsReview financial results and partner with managers to address unfavorable operating variancesSupport initiatives designed to increase occupancy and improve resident retentionCoordinate with maintenance and capital teams on property conditions and significant repair requirementsParticipate in the operational integration of newly acquired communities when requiredAdditional DetailsRegular regional travel is requiredSome availability outside standard business hours may be necessary for significant property mattersRequirementsRequired7 years of property community hospitality or multisite operations experiencePrevious experience leading multiple locations or property managersDemonstrated ability to improve operational performance across a distributed portfolioStrong understanding of budgeting expense management occupancy and service performanceExperience coaching and holding operational managers accountable for resultsStrong problemsolving and decisionmaking capabilitiesExcellent interpersonal and communication skillsValid drivers license and ability to travel regularlyPreferredDirect experience with manufactured housing or residential property managementExperience supporting property acquisitions or operational transitionsFamiliarity with property management software and performance reporting systemsBenefitsCompetitive leadership compensationPerformancebased bonus opportunityHealth and insurance benefitsPaid time offRetirement planMileage or travel reimbursementProfessional growth opportunitiesKeller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations Keller emphasizes ethical search processes attentive candidate care and leadership placements that support longterm client outcomesTo learn more about the firm and about our candidate services please visitExecutive Recruiters United States Leading Executive Search and Headhunting Firm in the USAEqual Employment Opportunity and NonDiscrimination PolicyEqual Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers For all positions whether with Keller Executive Search or our clients qualified applicants will receive consideration for employment without regard to race skin color religion sex sexual orientation gender identity gender expression national origin age protected veteran status disability genetic information or any other legally protected statusCommitment to Diversity Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respectedReasonable Accommodations Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals We engage in an interactive process to determine effective reasonable accommodations Compensation Information For client positions compensation information is available in the job post If not provided it will be shared during the interview process in accordance with applicable laws When required by law salary ranges will be included in job postings Actual salary may depend on skills experience and comparison to current employees in similar roles Salary ranges may vary based on role and locationCompliance with Laws Both Keller Executive Search and our clients comply with federal state and local laws governing nondiscrimination in employment This policy applies to all employment terms and conditions including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensa
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