General Manager

Keller Executive Search — Houston, Texas, United States

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Keller Executive Search is partnering with a growing multilocation consumerfacing organization to hire an experienced General Manager This is a handson leadership role responsible for the full performance of a location from daytoday operations and staffing to customer experience sales targets and financial results It is an excellent opportunity for an operations leader who thrives on ownership accountability and building highperforming teamsOur client operates in a fastpaced serviceoriented environment where consistency standards and customer satisfaction drive success As General Manager you will act as the local face of the business ensuring every part of the operation runs smoothly while coaching your team to deliver strong repeatable resultsThis role offers genuine upward mobility As the organization continues to expand there will be opportunities for broader leadership responsibility making it ideal for someone who wants to grow their scope and responsibility over timeKey ResponsibilitiesOwn the daytoday operations of the location ensuring smooth efficient and profitable performanceRecruit train schedule and develop a productive and engaged teamDrive sales revenue and operational targets while managing costs and controlling budgetsDeliver a consistently high standard of customer service and resolve escalated customer mattersMonitor key performance metrics and take action to continuously improve resultsEnsure compliance with company policies quality standards and health and safety requirementsManage inventory ordering and vendor relationships as applicable to the locationReport on performance trends and opportunities to senior leadershipFoster a positive accountable and resultsdriven workplace cultureRequirementsProven experience managing the operations of a location branch or similar business unitDemonstrated success leading coaching and developing frontline and supervisory staffStrong understanding of PampL budgeting and driving sales and operational targetsExcellent peoplemanagement communication and problemsolving skillsAbility to work fulltime and onsite in a fastpaced customerfacing environmentWillingness to relocate for this roleHigh school diploma or equivalentPreferredExperience in retail hospitality food service or another multiunit consumerfacing sectorTrack record of improving operational metrics and customer satisfaction scoresBachelors degree in business management or a related fieldExperience overseeing multiple teams or aspiring toward multilocation leadershipBenefitsBase salary of 85000 to 110000 annuallyComprehensive health benefitsPaid time offRelocation assistance available for this roleFulltime permanent onsite positionKeller is a recruitment agency that provides services to clients ranging from startups and nonprofits to multinational corporations Keller emphasizes ethical search processes attentive candidate care and leadership placements that support longterm client outcomesTo learn more about the firm and about our candidate services please visit our websiteEqual Employment Opportunity and NonDiscrimination PolicyEqual Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers For all positions whether with Keller Executive Search or our clients qualified applicants will receive consideration for employment without regard to race skin color religion sex sexual orientation gender identity gender expression national origin age protected veteran status disability genetic information or any other legally protected statusCommitment to Diversity Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respectedReasonable Accommodations Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals We engage in an interactive process to determine effective reasonable accommodationsCompensation Information For client positions compensation information is available in the job post If not provided it will be shared during the interview process in accordance with applicable laws When required by law salary ranges will be included in job postings Actual salary may depend on skills experience and comparison to current employees in similar roles Salary ranges may vary based on role and locationCompliance with Laws Both Keller Executive Search and our clients comply with federal state and local laws governing nondiscrimination in employment This policy applies to all employment terms and conditions including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and trainingWorkplace Harassment Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race skin color religion gender sexual orientation gender identity or expression national origin age 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