We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Job DescriptionPosition OverviewThis is a remote field-based position requiring daily travel to customer locations within an assigned territory. The ideal candidate will provide technical support for BD Pyxis automated dispensing systems in healthcare facilities, maintaining and servicing both hardware and software components.Location RequirementsCandidates should reside within a 30-mile radius of the position's base location - Albuquerque, NMCompany vehicle provided5% overnight travel may be requiredCore ResponsibilitiesProvide on-site and remote technical support for BD Pyxis automated dispensing systemsDiagnose, service, and resolve hardware and software issuesImplement preventive maintenance programsPerform installations, repairs, calibrations, and provide sales supportMaintain accurate documentation of service activities and inventoryParticipate in ongoing training and professional developmentManage company assets vehicle, tools, inventory responsiblyRequired QualificationsHigh school diploma plus 3-5 years of combined hardware, software, and IT support experience with both proprietary and standard applications24x7 on-call experience in a customer-facing/field service environmentExperience with computer electronics, Windows OS, and networkingCompTIA A+ CertificationMedical device or electromechanical device service/repair experienceCustomer Support CertificationValid driver's license meeting BD's auto safety standardsPreferred Qualifications:Associate Degree i
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