At InterContinental Residences Dubai Business Bay we are seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure exceptional cleanliness presentation and guest comfort across the property This role is designed for a detailoriented handson and guestfocused professional who understands that every immaculate space contributes to a memorable staydelivering consistency efficiency and excellence in every room and public area This is more than a traditional housekeeping role InterContinental Residences Dubai Business Bay represents refined residential luxury where every detail matters You will ensure that all guestrooms residences and public areas are maintained to the highest standardscombining operational discipline with a genuine commitment to guest satisfaction and team leadership Why This Role Matters Housekeeping is at the heart of the guest experience As a Housekeeping Supervisor you will ensure that all areas meet brand standards while supporting team productivity quality control and seamless coordination with other departments You will assist the Housekeeping Manager in driving operational efficiency maintaining quality assurance and fostering a positive and motivated team environment This is a key role in delivering both guest satisfaction and operational excellence Lead the Standards Behind the Experience You will supervise housekeeping attendants inspect rooms and public areas and ensure that all cleaning and maintenance tasks are completed to the highest standards From room inspections to team coordination you will ensure every detail reflects quality care and consistencysupporting a seamless and elevated guest experience What Well Support You to Do Deliver Impeccable Standards Ensure all rooms and public areas meet luxury cleanliness standards Lead Support the Team Guide train and motivate housekeeping colleagues Enhance Guest Experience Respond promptly to guest requests and ensure satisfaction The Gig Reporting to the Housekeeping Manager the Housekeeping Supervisor oversees daily housekeeping operations at InterContinental Residences Dubai Business Bay The Opportunity Lead housekeeping operations in a luxury residential environment The Strategy Maintain high standards efficiency and team engagement The Impact Deliver exceptional cleanliness and contribute to guest satisfaction You will be responsible for supervising housekeeping activities inspecting rooms and ensuring operational excellence Stay Human At InterContinental every detail matters This role is about more than cleanlinessit is about creating comfort care and trust through consistently high standards and thoughtful service Your DaytoDay No two days are the same your responsibilities will span a range of operational and guestfacing activities including but not limited to Supervision Team Leadership Supervise and support housekeeping attendants and public area staff Assign daily tasks and monitor productivity Train new team members and provide ongoing coaching Foster a positive and collaborative work environment Room Area Inspections Inspect guestrooms residences and public areas for cleanliness and presentation Ensure compliance with brand and hygiene standards Follow up on maintenance issues and coordinate with Engineering Ensure readiness of rooms for guest arrivals Guest Experience Respond promptly to guest requests and special requirements Handle guest concerns related to housekeeping professionally Ensure personalised touches and attention to detail Operational Coordination Coordinate with Front Office on room status and priorities Ensure timely updates of room status in the system Support VIP and special event preparations Assist in inventory control of linen amenities and supplies Quality Compliance Ensure adherence to health safety and hygiene standards Monitor use of cleaning chemicals and equipment Maintain cleanliness audits and reports Support continuous improvement initiatives What Success Looks Like Consistently high cleanliness and presentation standards Efficient room turnaround and readiness Strong team performance and engagement Positive guest feedback related to housekeeping Effective coordination with Front Office and Engineering Compliance with brand and safety standards Who This Role Is Perfect For Detailoriented and qualitydriven hospitality professional Strong leadership and team management skills Guestfocused with a proactive approach Organised and efficient under pressure Handson and operationally strong Passionate about delivering exceptional standards What We Need From You Ideally you bring some or all of the following qualifications and experience Education Hospitalityrelated qualification preferred Experience 24 years in housekeeping operations At least 1 year in a supervisory role Experience in luxury or upscale hotels preferred Knowledge of Opera or similar systems beneficial GCCDubai experience is a plus Personal Attributes Strong attention to detail Confident and supportive lea
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