Overview
Microsoft Cloud Operations and Innovation CO+I delivers the infrastructure powering Microsoft's cloud services. The EMEA Data Centre Delivery DCD team leads the end-to-end Engineering, Procurement & Construction EPC delivery of data centres across the region.
Microsoft's Cloud Operations + Innovation CO+I organisation delivers the infrastructure that powers Microsoft Azure, AI platforms, and cloud services used by millions of customers globally. Within EMEA Data Centre Delivery DCD, we are responsible for delivering a rapidly expanding portfolio of mission-critical data centres across the region.As a Quality Manager, you will be the Microsoft quality authority on site, ensuring that quality is built into every stage of construction and delivery. Working alongside some of the industry's leading contractors, engineers, commissioning specialists, and operational teams, you will provide governance, oversight, and assurance across large-scale data centre projects.
This is a highly visible role for someone who thrives in fast-paced environments, enjoys solving complex construction challenges, and is passionate about driving quality outcomes. You will influence project delivery from the field to executive governance forums, ensuring quality risks are identified early, corrective actions are effective, and projects are delivered to the highest standards before they transition into commissioning and operations.
Responsibilities
- Act as Microsoft’s on-site quality lead, providing oversight and assurance of contractor quality performance across the full project lifecycle.
- Verify that construction works are delivered in accordance with contract requirements, Microsoft standards, approved designs, specifications, and local regulatory requirements.
- Identify, escalate, and drive resolution of quality risks, defects, non-conformances NCRs, root causes, and corrective/preventive actions CAPAs.
- Assure QA/QC execution across CSA, MEP, and equipment installation scopes, including inspections, testing, verification activities, and quality documentation.
- Partner with project, commissioning, and operations teams to ensure readiness for turnover, system energisation, and successful handover.
- Use quality metrics, dashboards, defect trends, and field observations to identify emerging risks and drive continuous improvement across the project.
- Build strong relationships with contractors, engineers, safety teams, commissioning teams, and key stakeholders to maintain visibility, accountability, and quality outcomes throughout delivery.
Qualifications
- Bachelor's degree in Construction Management, Engineering, Quality Management, or a related discipline, or equivalent practical experience.
- Significant experience leading construction quality management, QA/QC programmes, inspection governance, defect management, and non-conformance management on large-scale construction or infrastructure projects.
- Proven experience deliverin
