Overview
Microsoft Cloud Operations + Innovation CO+I is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
A Microsoft Construction Quality Manager is responsible for governing the quality management system, auditing contractor quality performance, managing NCRs and quality metrics, identifying risks before they impact commissioning or operations, and ensuring data centers are delivered ready to perform—not just ready to complete.
Responsibilities
Core Responsibilities of a Microsoft Construction Quality Manager1. Drive Construction Quality from Day One- Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards.
- Promote a "Right First Time" culture to reduce rework, delays, and operational risks.
2. Audit Contractor Quality Programs- Verify General Contractors are executing their Quality Management System QMS.
- Conduct routine quality audits, inspections, and field observations.
- Validate contractor compliance with Division 01 requirements, quality plans, inspection processes, and documentation requirements.
3. Manage NCRs and Quality Issues- Initiate and manage Non-Conformance Reports NCRs.
- Ensure corrective actions are developed, implemented, and verified.
- Escalate unresolved quality issues to project leadership.
- Trend recurring quality problems and drive systemic corrective actions.
4. Quality Management System Ownership- Establish and maintain project quality plans.
- Review and align contractor quality plans before mobilization.
- Standardize quality processes across projects and campuses.
5. Inspection & Test Planning Governance- Govern Inspection & Test Plans ITPs.
- Define hold points, quality gates, and documentation requirements.
- Ensure Installer Verification Checklists IVCs and readiness requirements are met before commissioning milestones.
6. Digital Quality Platform Management- Administer quality tracking systems Nexus/ACMS.
- Monitor issue closure timelines a
