n POSITION SUMMARY n Mend repair and alter guest clothing and employee uniforms by hand stitching applying adhesive patches or using a sewing machine Distribute clean uniforms to personnel according to company specifications Send damaged uniforms to appropriate location eg seamstress Housekeeping outside vendor for repair Document guest requests for laundrydry cleaning minor repair and pressing of garments in accordance with company specifications Record assigned and unassigned uniforms as they are distributed returned or cleaned Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacementsn Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language Ensure adherence to quality expectations and standards Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisorsn CRITICAL TASKS n Safety and Security n Report work related accidents or other injuries immediately upon occurrence to managersupervisorn Follow company and department safety and security policies and procedures to ensure a clean safe and secure environmentn Follow policies and procedures for the safe operation and storage of tools equipment and machinesn Identify and correct unsafe work procedures or conditions andor report them to management and securitysafety personneln Follow property specific procedures for handling emergency situations eg evacuations medical emergencies natural disastersn Maintain awareness of undesirable persons on property premisesn Complete appropriate safety training and certifications to perform work tasksn Policies and Procedures n Follow company and department policies and proceduresn Maintain confidentiality of proprietary materials and informationn Protect company tools equipment machines or other assets in accordance with company policies and proceduresn Protect the privacy and security of guests and coworkersn Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and proceduresn Perform other reasonable job duties as requested by Supervisorsn Guest Relations n Address guests service needs in a professional positive and timely mannern Communication n Speak to guests and coworkers using clear appropriate and professional languagen Working with Othersn Support all coworkers and treat them with dignity and respectn Develop and maintain positive and productive working relationships with other employees and departmentsn Quality AssuranceQuality Improvement n Comply with quality assurance expectations and standardsn Physical Tasksn Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance LaundryDry Cleaning Processing Distribution n Distribute clean uniforms to personnel according to company specificationsn Send damaged uniforms to appropriate location eg seamstress Housekeeping outside vendor for repairn Sewingn Mend repair and alter guest clothing and employee uniforms by hand stitching applying adhesive patches or using a sewing machinen CRITICAL COMPETENCIES n Personal Attributes n DependabilityOrganizationn Detail OrientationPhysical Abilitiesn HandEye Coordinationn Visual Acuityn Sewing and Alteration n Hand Sewingn Sewing Machine Operationn Constructionn PREFERRED QUALIFICATIONS n Education No formal Qualification neededn Related Work ExperienceAt least 1 year of related work experiencen n At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law n
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