HOSTESS MB BY MARTN BERASATEGUIn The RitzCarlton Abama Resort Tenerife JOIN OUR TEAMnThe RitzCarlton Abama Resort Tenerife is one of the islands most renowned gastronomic destinations Set in an exceptional location overlooking the Atlantic Ocean the resort combines luxury nature and an outstanding culinary offeringnAt the heart of this offering is MB by Martn Berasategui our finedining restaurant where culinary excellence exceptional produce precision and attention to detail come together to create a truly unique gastronomic experiencen Join our team as a Hostess at MB by Martn Berasategui What We Are Looking FornAre you passionate about fine dining hospitality and delivering an exceptional guest experiencenAs a Hostess at MB by Martn Berasategui you will play a key role in shaping the guest experience from the very first interaction You will be part of a professional team committed to excellence ensuring every guest receives a warm elegant and personalized welcome while contributing to a memorable dining experiencenWe are looking for someone with a genuine passion for hospitality excellent presentation strong attention to detail outstanding organizational skills and a natural professional communication style Your Responsibilities Includenn n Welcome and greet guests with warmth elegance and professionalism creating an exceptional first impression n n Manage the reception of guests and escort them to their tables in accordance with finedining service standards n n Manage and organize reservations arrivals table assignments and changes throughout the service n n Maintain an uptodate understanding of table availability and restaurant layout in order to optimize the flow of service n n Communicate and coordinate closely with the restaurant team kitchen reservations and other departments to ensure a smooth and efficient operation n n Handle telephone calls guest enquiries and requests with professionalism discretion and efficiency n n Manage waiting times and communicate estimated times clearly while maintaining a positive and guestfocused attitude n n Identify and communicate guest preferences special occasions dietary requirements and any other relevant information to the appropriate team members n n Develop a strong knowledge of the restaurants culinary concept products ingredients and philosophy in order to provide guests with accurate and relevant information n n Maintain a warm and professional relationship with guests throughout their experience anticipating their needs whenever possible n n Handle special requests and guest concerns with empathy discretion and a solutionoriented approach involving the appropriate manager when necessary n n Ensure that the reception area entrance and guestfacing spaces are always clean organized and presented according to the restaurants standards n n Support the Front of House team with any additional tasks required to ensure the smooth running of the service n n Actively contribute to maintaining The RitzCarlton Gold Standards paying attention to every detail of the guest experience n What We Expect From Younn n A natural ability to communicate creating a sense of trust elegance and warmth from the very first interaction n n A genuine passion for hospitality and exceptional guest service n n Previous experience as a Hostess Restaurant Receptionist Guest Relations professional or in a similar position within luxury hotels fine dining or highend hospitality n n Excellent personal presentation and a professional attitude n n Strong organizational skills and attention to detail particularly in dynamic and demanding environments n n A teamoriented mindset and the ability to communicate effectively with different departments n n A genuine passion for delivering personalized attentive and precise service n n The ability to remain calm composed discreet and solutionoriented in different situations n n Fluent communication skills in English and Spanish Additional languages will be considered an advantage n n A valid work permit for Spain n What We Offernn n An attractive salary above market standards n n Travel the world with special rates at more than 9500 Marriott hotels through the Explore Rate also available for your family partner and parents n n Enjoy our culinary offerings with a 20 discount at our hotels and 50 at the resort n n Up to 75 off flights if you reside in Tenerife n n Corporate benefits and discounts on leisure and travel n n A special birthday gift n n Enjoy the resort as a guest after one year of service a truly unique experience n n Additional holiday bonus payment n n Innovative training programs and professional development opportunities n n Career growth opportunities within an international company n n Complimentary meals in our Employee Dining Room n n Uniform and uniform cleaning provided n n Employee celebrations and events including outings anniversaries and special weeks n n Activities and initiatives that contribute to the local community nn All
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
