n JOB SUMMARY n n As a member of the property management staff contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives Position is responsible to the property for all technology planning decisionmaking implementation and maintenance May manage property systems technicians and interfaces with vendors owners Executive Committee and property staffn n CANDIDATE PROFILE n n Education and Experience n BSBA or equivalent work experience Additionally 35 years experience in like positionn Previous experience in IR Global Field Services or Marriott Systems Support desirablen Systemrelated professional certifications desiredn n CORE WORK ACTIVITIES n n Ensuring Client Technology Needs are Met n Uses computers and computer systems including hardware and software to program write software set up functions enter data or process informationn Monitors verifies and manages the acquisition and maintenance of property based systemsn Analyzes information identifies current and potential problems and proposes solutionsn Maintains inspects and repairs equipmentn Inspects and verifies the maintenance of the equipment or the environmentn Verifies that computer and network operations are monitored at the property backuprecovery functions are performed on scheduled basis and administration functions for hardware operating and application systems are maintained and completed on consistent basisn Manages IR activities to ensure the property infrastructure and applications systems are functional at all timesn Verifies solutions are consistent with the clients needs and brand specific IR environmentn Administers and maintains mail and emailn Maintains inventories and manages IT hardwaresoftwaren Provides Internet support and maintenance if applicablen Provides cable management supportn Generates systems communications for property users to introduce new applications provide user tips alert users of system problems and inform staff of progress or statusn Consults on specific application issues or hardwaresoftware problemsn Provides feedback to Lodging IR on application functional performance and system performancen n Managing Projects and Policies n Uses relevant information and individual judgment to determine whether events or processes comply with laws regulations or standardsn Monitors processes and evaluating information according to SOP and LSOP requirementsn Enforces IR policies and standards protecting company hardware software and other resources at the propertyn Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulationsn n Maintaining Information Systems and Technology Goals n Develops specific goals and plans to prioritize organize and accomplish your workn Performs an assessment of needs ensuring compliance with brand specific standards budget and capital requirementsn Determines priorities schedules plans and necessary resources to ensure completion of any property projects on schedule and according to specificationn Verifies problems are correctly reported routed tracked and solved with the system user being informed of situation at all timesn Verifies proper asset managementn Performs onsite monitoring of all projectsn Verifies that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations recognizes performance and produces desired business resultsn n Demonstrating and Applying IR Knowledge n Keeps uptodate technically and applies new knowledge to your jobn Demonstrates knowledge of jobrelevant issues products systems and processesn Provides technical expertise and supportn n Leading IR Team n Serves as a role model to demonstrate appropriate behaviorsn Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financialbusiness decision making demonstrates honestyintegrity leads by examplen Celebrates successes and publicly recognizes the contributions of team membersn Provides a technical perspective to information needs along with costbenefits understanding in an influencing rolen n Managing and Conducting Human Resource Activities n Verifies employees are treated fairly and equitablyn Verifies property policies are administered fairly and consistentlyn n Additional Responsibilities n Provides information to supervisors coworkers and subordinates by telephone in written form email or in personn Informs andor updates the executives the peers and the subordinates on relevant information in a timely mannern Analyzes information and evaluates results to choose the best solution and solve problemsn Coordinates property efforts prioritizes needs and communicates those needs to IR Shared Services and other systems staffn Manages vendors for property IT requirements functioning as escalation point for prob
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
