n POSITION SUMMARY n n Perform general office duties to support Sales Marketing eg filing sending emails typing faxing copying Prepare salesrelated documents throughout the sales process eg proposals contracts or banquet event orders Promote awareness of brand image internally and externally Gather materials and assemble information packages eg brochures promotional materials Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Enter retrieve reconcile and verify information eg commissions leads third parties in software involved in the sales process Answer guest questions about property facilitiesservices eg hours of operation rates and room types packages promotions entertainment restaurants special events Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requestsn n Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Comply with quality assurance expectations and standards Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisorsn n PREFERRED QUALIFICATIONSn Education High school diploma or GED equivalentn Related Work Experience At least 1 year of related work experiencen Supervisory Experience No supervisory experiencen License or Certification Nonen n nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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