IBMC is assisting a client in hiring a vital UX Lead to drive a highimpact research and prototyping mandate for an extremely complex risk and fraud management platform This is not a generic UIUX Designer vacancy or a visual production role It is a senior handson individualcontributor mandate embedded within a strong established product and engineering teamYour mission is to personally research professional Risk Managers understand how they monitor investigate and act within highconsequence environments and turn that evidence into tested interactive prototypes Acting as the vital bridge between domain experts product managers and software engineers you will establish an evidencebacked model of complex user journeys to ensure the team implements the right product directionQualitative UX Research Personally plan recruit and conduct indepth qualitative research interviews contextual inquiry usability testing with specialist professional users Risk ManagersJourney Mapping amp Synthesis Map complex workflows workarounds decision points and failure points synthesize findings into documented user segments contexts and prioritized journeysHandsOn Prototyping Turn research findings into highfidelity information architecture interaction models and realistic interactive prototypes including edge cases and complex states using Figma or equivalent toolsIterative Validation Conduct multiiteration testing with representative risk professionals to validate concepts refine workflows and document rationale for implementationProduct Alignment amp Challenge Serve as an autonomous thought partner across product engineering and domain experts challenge existing assumptions and propose improved structures based strictly on evidenceCrossFunctional Handoff Partner directly with Product Managers and engineers through the build phase ensuring findings and decisions are thoroughly documented for seamless technical executionRequirementsProfessional Experience 5 to 10 years of relevant handson experience in UX research and interactive product design typically 712 years target rangeResearch Ownership Proven track record of personally planning executing and synthesizing qualitative research with specialist or professional users performing complex tasksComplex Systems Experience Strong systemsthinking capability with experience designing for dense data environments multistep decisions and highconsequence workflowsHandsOn Prototyping Skills Demonstrated expertise in building complex dataheavy interactive prototypes from scratchIterative Impact Clear portfolio evidence showing how user research directly transformed a design iteration and led to a successfully implemented product outcomeCrossFunctional Partnership Experience working sidebyside with Product Managers and software engineers through to production buildLanguage Proficiency Fluent professional spoken and written English skills to interview international users and present clear findings to a distributed teamLocation amp Employment Based in Indonesia and available for a fulltime 6month fixedterm contract PKWTDos Role ExpectationsDo focus heavily on deep research evidence gathering and complex workflow mapping over visual productionDo challenge current product terminology structures and assumptions if research data supports doing soDo present tested interactive prototypes that cover edge cases failure points and handoffsDo ensure every submitted case study clearly demonstrates research methodology user evidence iteration and implemented outcomesNicetoHaves Bonus PointsExperience in risk management fraud detection financial crime AMLKYC cybersecurity compliance or expertuser B2B SaaSBackground in trading platforms banking payments or complex data analytics toolsBenefitsContract Duration 6month fixedterm contract PKWTCompensation Package Competitive monthly salary aligned with candidate experience and standard local employment benefitsHighImpact Autonomy Lead a defined transformation mandate shaping a core highstakes product without management overhead or generic production tickets
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