Workforce Supervisor

Surge Staffing is committed to connecting great employees with great customers It is our range of services that has proven our leadership among the staffing industry Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs we are equipped to manage workforces by providing customized business solutions The Onsite Supervisor is primarily responsible for effectively meeting the temporary help andor training needs of a major Surge client Specifically the individual in this position1 delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs2 develops and retains business by providing outstanding customer service3 performs a variety of administrative tasks that support the overall mission of quality service and performance Additionally the OnSite Supervisor may supervise one or more Onsite Staffing Specialists Work hours will be first shift must be flexible PRIMARY FUNCTIONS amp RESPONSIBILITIES Effectively meeting the temporary help andor training needs of a major SURGE ClientDelivers high quality service to the customer and temporary employeesDevelops and retains business by providing outstanding customer servicePerforms a variety of administrative tasksMonitor attendance of employeesProcess and assist with Workers Compensation claimsReconcile invoices from all vendorsOther duties as assigned QUALIFICATIONS AND SKILLS High School diploma requiredProven leadershipsuccess in a previous managerial roleExceptional customer service skills and the ability to buildenhance successful business partnershipsMinimum 12 years experience in a supervisory role or 35 years in customer service experienceMust have great communication and customer service skillsMust have administrative skillsExperience in performing background checks I 9 and E VerifyProficiency in Microsoft Word Excel PowerPoint Outlook and Internet EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation national origin veteran status genetic information or any other status protected by law Surge is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activitiesIND1




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