n JOB SUMMARY n n Accountable for overall success of the daily kitchen operations Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Works to continually improve guest and employee satisfaction while maintaining the operating budget Supervises all kitchen areas to ensure a consistent high quality product is produced Responsible for guiding and developing staff including direct reports Must ensure sanitation and food standards are achievedn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 4 years experience in the culinary food and beverage or related professional arean ORn 2year degree from an accredited university in Culinary Arts Hotel and Restaurant Management or related major 2 years experience in the culinary food and beverage or related professional arean n CORE WORK ACTIVITIES n n Ensuring Culinary Standards and Responsibilities are Met n Manages kitchen shift operations and ensures compliance with all Food Beverage policies standards and proceduresn Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel dailyn Assists Executive Chef with all kitchen operations and preparationn Prepares and cooks foods of all types either on a regular basis or for special guests or functionsn Develops designs or creates new applications ideas relationships systems or products including artistic contributionsn Assists in determining how food should be presented and creates decorative food displaysn Maintains purchasing receiving and food storage standardsn Ensures compliance with food handling and sanitation standardsn Performs all duties of kitchen managers and employees as necessaryn Recognizes superior quality products presentations and flavorn Ensures compliance with all applicable laws and regulationsn Follows proper handling and right temperature of all food productsn Operates and maintains all department equipment and reports malfunctionsn Checks the quality of raw and cooked food products to ensure that standards are metn n Leading Kitchen Operations n Supervises and coordinates activities of cooks and workers engaged in food preparationn Leads shifts while personally preparing food items and executing requests based on required specificationsn Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financialbusiness decision making demonstrates honestyintegrity leads by examplen Encourages and builds mutual trust respect and cooperation among team membersn Serves as a role model to demonstrate appropriate behaviorsn Maintains the productivity level of employeesn Ensures employees understand expectations and parametersn Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the teamn Ensures property policies are administered fairly and consistentlyn Communicates performance expectations in accordance with job descriptions for each positionn Recognizes success performance and produces desired resultsn n Ensuring Exceptional Customer Service n Provides services that are above and beyond for customer satisfaction and retentionn Manages daytoday operations ensuring the quality standards and meeting the expectations of the customers on a daily basisn Sets a positive example for guest relationsn Empowers employees to provide excellent customer servicen Interacts with guests to obtain feedback on product quality and service levelsn Handles guest problems and complaintsn n Maintaining Culinary Goals n Achieves and exceeds goals including performance goals budget goals team goals etcn Develops specific goals and plans to prioritize organize and accomplish your workn Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendancen Trains employees in safety proceduresn n Managing and Conducting Human Resource Activities n Identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skillsn Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when neededn Participates in the employee performance appraisal process providing feedback as neededn Brings issues to the attention of the department manager and Human Resources as necessaryn n Additional Responsibilities n Provides information to supervisors coworkers and subordinates by telephone in written form email or in personn Analyzes information and evaluating results to choose the best solution and solve problemsn Attends and participates in all pertinent meetingsn nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedO
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