n JOB SUMMARY n n Accountable for the quality consistency and production of the restaurant kitchen Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Coordinates menus purchasing staffing and food preparation for the restaurants Works with team to improve guest and employee satisfaction while maintaining the operating budget Must ensure sanitation and food standards are achieved Develops and trains team to improve resultsn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 4 years experience in the culinary food and beverage or related professional arean ORn 2year degree from an accredited university in Culinary Arts Hotel and Restaurant Management or related major 2 years experience in the culinary food and beverage or related professional arean n CORE WORK ACTIVITIES n n Ensuring Culinary Standards and Responsibilities are Met n Develops designs or creates new applications ideas relationships systems or products including artistic contributions for restaurantn Supervises restaurant kitchen shift operations and ensures compliance with all Food Beverage policies standards and proceduresn Maintains food preparation handling and correct storage standardsn Recognizes superior quality products presentations and flavorn Plans and manages food quantities and plating requirements for the restaurantn Communications production needs to key personneln Assists in developing daily and seasonal menu items for the restaurantn Ensures compliance with all applicable laws and regulationsn Follows proper handling and right temperature of all food productsn Estimates daily restaurant production needsn Prepares and cooks foods of all types either on a regular basis or for special guests or functionsn Checks the quality of raw and cooked food products to ensure that standards are metn Determines how food should be presented and creates decorative food displaysn n Leading Discipline Teams n Supervises and coordinates activities of cooks and workers engaged in food preparationn Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financialbusiness decision making demonstrates honestyintegrity leads by examplen Leads shift teams while personally preparing food items and executing requests based on required specificationsn Supervises and manages restaurant kitchen employees Managing all daytoday operations Understanding employee positions well enough to perform duties in employees absencen Encourages and builds mutual trust respect and cooperation among team membersn Serving as a role model to demonstrate appropriate behaviorsn Ensuring and maintaining the productivity level of employeesn Ensures employees are crosstrained to support successful daily operationsn Ensures employees understand expectations and parametersn Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the teamn n Maintaining Restaurant Goals n Sets and supports achievement of kitchen goals including performance goals budget goals team goals etcn Developing specific guidance and plans to prioritize organize and accomplish daily kitchen operations workn Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goalsn Effectively investigates reports and followsup on employee accidentsn Knows and implements company safety standardsn n Ensuring Exceptional Customer Service n Provides services that are above and beyond for customer satisfaction and retentionn Manages daytoday operations ensuring the quality standards and meeting the expectations of the customers on a daily basisn Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when neededn Sets a positive example for guest relationsn Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvementn Empowers employees to provide excellent customer servicen Handles guest problems and complaintsn Interacts with guests to obtain feedback on product quality and service levelsn n Managing and Conducting Human Resource Activities n Identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skillsn Participates in training restaurant staff on menu items including ingredients preparation methods and unique tastesn Manages employee progressive discipline proceduresn Participates in the employee performance appraisal process providing feedback as neededn Uses all available on the job training tools for employeesn Assists as needed in the interviewing and hiring of employee team members with appropriate skillsn n Additional Responsibilities n Provides information to supervisors coworkers and subordinates by telephone in written form email or in personn
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