n JOB SUMMARY n n The position is accountable for proactively soliciting and handling sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all daytoday activities related to sales with a focus on building longterm valuebased customer relationships that enable achievement of sales objectives Achieves personal sales goalsn n CANDIDATE PROFILE n n Education and Experience n n 2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major 3 years experience in the sales and marketing or related professional arean ORn 4year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major 1 year experience in the sales and marketing or related professional arean n CORE WORK ACTIVITIES n n Building Successful Relationships that Generate Sales Opportunities n Works collaboratively with offproperty sales channels to ensure sales efforts are coordinated complementary and not duplicativen Builds and strengthens relationships with existing and new customers to enable future bookings Activities include sales calls entertainment FAM trips trade shows etcn Develops relationships within community to strengthen and expand customer base for sales opportunitiesn Manages and develops relationships with key internal and external stakeholdersn Provides accurate complete and effective turnover to Event Managementn n Managing Sales Activities n Participates in sales calls with members of sales team to acquire new business andor close on businessn Executes and supports the operational aspects of business booked eg generating proposal writing contract customer correspondencen n Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue n Identifies new business to achieve personal and location revenue goalsn Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc and knows how to sell against themn Closes the best opportunities for the location based on market conditions and location needsn Gains understanding of the locations primary target customer and service expectations serves the customer by understanding their business business issues and concerns to offer better business solutionn n Providing Exceptional Customer Service n Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experiencen Services our customers in order to grow share of the accountn Executes and supports the companys customer service standardsn Provides excellent customer service consistent with the daily service basics of the companyn Sets a positive example for guest relationsn Interacts with guests to obtain feedback on product quality and service levelsn nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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