About the role:The Gartner SRE team's mission is to deliver reliable, scalable, secure, and high-performing digital platforms that power Gartner's business and elevate customer experiences through a culture of reliability, innovation, and continuous improvement.We are seeking a Principal Site Reliability Engineer SRE to serve as senior technical leader responsible for advancing the reliability, resilience, performance, automation, and governance of Gartner's digital platforms. With a focus on global CDN and edge delivery capabilities, you will shape platform architecture, establish engineering standards, and drive cross-functional initiatives that improve operational maturity, accelerate delivery, and ensure exceptional customer experiences. What you will do: Deliver world-class availability, stability, and performance for our digital products, ensuring a consistent and positive user experience for customers.Establish multi-CDN architecture patterns, traffic-steering strategies, failover mechanisms, and operational standards to achieve five-nines 99.999% availability targets.Lead CDN incident response, disaster recovery exercises, capacity planning, and performance optimization initiatives to ensure uninterrupted customer experiences during internet-scale events.Partner with Security, Infrastructure, and Application Development teams to implement and optimize edge security capabilities including DDoS protection, WAF policies, bot management, and edge compute services.Build and maintain Infrastructure as Code IaC solutions to manage CDN configurations, governance policies, observability, WAF rules, and deployment processes.Design, build, and maintain global traffic management policies, including DNS routing, certificate management, and load balancing, to meet disaster recovery DR and high-availability HA requirements.Design and implement edge-computing solutions using Cloudflare Workers, Lambda@Edge, or equivalent technologies to address ke
