AI Workforce Solution Specialist - Public Sector

Microsoft — Calgary, AB, CA | Vancouver, BC, CA | Edmonton, AB, CA

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Overview
Digital Solution Area Specialist – AI Workforce, Public Sector Western Canada
Do you thrive on a high-performing, fast-paced sales team? Are you insatiably curious, willing to lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we're looking for you.
At Small, Medium Enterprises and Channel SME&C, we are leading a high-growth, AI-powered global sales team — one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization — it's a culture of innovation, opportunity, and inclusivity. Here, you'll join a diverse, high-performing, customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career.
 
About the role
As a Digital Solution Area Specialist, you will lead the charge in transforming how Public Sector organizations across Western Canada adopt and scale AI-powered technology. You will drive the AI Workforce solution portfolio — Microsoft 365 Copilot, Copilot Studio and Agents, Microsoft 365 E7/E5/E3, Windows 365, and Azure Virtual Desktop — partnering with customers and cross-functional stakeholders to build strategies that accelerate AI adoption and deliver measurable business transformation.
You will lead consultative customer conversations and drive the planning, orchestration, and execution of end-to-end AI Workforce opportunities with internal stakeholders and partners to cross-sell, up-sell, and co-sell. This role will accelerate your career growth — sharpening your solution-selling and collaboration skills and deepening your end-to-end AI Workforce expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities
Lead consultative sales conversations with business decision makers, helping customers understand how Microsoft AI solutions, including Microsoft 365 Copilot, Copilot Studio, and AI agents—can transform the way they work. 
Serve as a trusted advisor by aligning AI solutions to customer business priorities, developing compelling business value and ROI cases, and guiding customers through their AI transformation journey. 
Drive adoption and growth of Microsoft AI solutions




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