At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Working hours: Monday-Friday 8:30am-5:00pm Occupational Summary Directly responsible for leading all day-to-day activities of the Supply Chain Associates Levels 1 & 2. This role focuses on process improvements, relationship building, establishing and monitoring performance expectations, and maintaining team morale while working cooperatively to achieve Duke University Health System's organizational goals. Key Responsibilities Leadership & Team Management Daily Leadership: Direct and lead all day-to-day activities of Supply Chain Associates Levels 1 & 2, working alongside the team and leading by example with little to no supervision. Staff Scheduling & Optimization: Plan, distribute, and manage daily work assignments for stockroom, warehouse, or receiving/dock personnel to maximize shift efficiency. Manage staff attendance including document tardiness and PTO in API. Mentorship & Training: Serve as a preceptor to coach, teach, and mentor new and existing employees. Performance Management: Monitor performance standards, provide input for performance evaluations and hiring, assist with EJRs Employee Job Requisitions/Reviews, and administer corrective action when necessary. Supply Chain & Inventory Operations Advanced Operations: Perform all Level 1 and 2 Supply Chain Associate job functions at an advanced level across assigned areas receiving/dock, JIT/LUM inventory for Pyxis stations, PAR areas, warehouse, STAT room, and procedural areas. Process Improvement: Identify and implement departmental enhancements, including safety protocols, process flows, shelf-spacing optimization, FIFO rotations, cleaning schedules, and metric tracking/analysis. Inventory & Receiving: Review MRP orders to ensure appropriate inventory levels. Lead the handling of incoming/outgoing shipments, ensure proper Goods Receipts entry, verify merchandise, and resolve shortages, overstocks, or damaged goods. Quality Control: Review storage locations routinely to ensure proper placement and rotation of time-sensitive items. Cross-Functional Collaboration & Customer Service Subject Matter Expert SME: Act as the primary SME and single point of contact for customer supply chain needs. Clinical Partnership: Work closely with nursing floors and OR staff to perform PAR maintenance and adjustments alongside the Supply Chain Management Information Sy
