Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assetsWe are more than 34000 people in over 30 countries dedicated toimproving quality of life Everyone has an important role to play With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together Role description Arcadis is looking for a Quality Manager who is responsible for managing most daytoday QMS activities for their Country This includes but is not limited to all aspects of Arcadiss quality management system and incountry senior management interaction Reports directly to the Global QMS Director and indirectly reports to the Country Director Location Canada Role accountabilities Coordinates implementing administering and monitoring global QMS governance and tools in the country ensures that established requirements are enforced appropriately and records exceptions as appropriate provides suggestions and recommendations for changes to respective Global Quality Leaders Accountable for meeting the incountry resource and training needs of all personnel in the country in quality procedures to support the successful execution of the QMS Governance Maintain incountry quality management system Maintain incountry certification to the ISO standards until global accreditation has been achieved Assure incountry governmental regulations legal and statutory requirements are met Quality processes and procedures Implement maintain and control quality processes and procedures Integration and effectiveness of processes across functions Supports auditors in internal and external audits Management of the incountry nonconformance management and corrective action system Implement a continuous improvement process Measureevaluate process KPIs Knowledge and training Ensure that all professionals are trained to the QMS Communicatetrain changes quality management system Identification and implementation of Lessons Learned Maintain Country QMS iNet site Data repository and reporting Report incountry Quality KPIs for deviations audits corrective actions and lessons learned Trend Quality KPI performance data for targeted continuous improvement Monitor incountry cost to quality Compliance Implement process controls and use of improvement systems Ensure incountry audits are performed and participate as required Ensure compliance with incountry legislation Serve as the management representative for ISO certification Quality manager has overall responsibility for compliance with the Global Quality Management System Contribute to and support the implementation of a Global Integrated Management System IMS for Arcadis Works with the Global Quality Director to ensure consistency with the requirements defined within the Arcadis QMS governance structure Manages QA resources to coordinate quality staff to support projects Qualifications Experience The candidate should have a bachelors or masters degree in engineering Management Quality or Business preferred 57 years of experience progressive quality management or other applicable experience within a multinational engineering or professional services firm including previous assignments in a related industry Training Change Management Process Improvement Lean skills Certifications American Society for Quality ASQ certification as Manager of QualityOrganizational Excellence preferred Certified Quality Auditor ISO as appropriate Certified Project Manager member of the Project Management Institute or country equivalent Further requirements and competencies Knowledge of ISO 90012015 Quality Management SystemRequirementstechniques relating to quality assurance and quality control programs Principles practices techniques and theories of quality management systems and benchmarking Principles practices techniques and theories of quality process auditing A welldeveloped understanding of and appreciation for organizational mission values and goals and consistent application of this knowledge An ability to communicate complex issues to diverse audiences orally and in writing in an easily understood authoritative and actionable manner Time management and ability to multitask with competing priorities Excellent decisionmaking capabilities and ability to make decisions and deal with conflicting priorities Why ArcadisWe can only achieve our goals when everyone is empowered to be their best We believe everyones contribution matters Its why we are pioneering a skillsbased approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make togetherYoull do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet Make your mark on your career your colleagues your clients your life and the world around youTogether we can create a lasting legacyJoin Arcadis Create a LegacyOur 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