Seasonal Riverfront ndash a 25ndash40 hoursweek Evenings weekends and holidays required Confident leader Customerfirst Calm under pressure If you thrive in fastpaced environments and enjoy leading teams while delivering memorable guest experiences this role puts you in charge on the ice What Youll Do Lead daily operations at the Headwaters Ice Rink ensuring a safe welcoming and wellrun experience for guests staff and the community Youll oversee staff programs finances and facility operations while serving as the onsite leader throughout the season Key Responsibilities Open close and secure the facility while overseeing daily rink operations Hire train schedule supervise and develop 15ndash20 seasonal staff and volunteers Manage admissions cash handling deposits inventory and financial reporting Enforce safety rules resolve guest concerns and ensure highquality customer service Plan staff and support programs events concessions and skate sessions Supervisory Responsibilities Provides direct supervision to approximately 15ndash20 seasonal employees What You Bring ndash Education amp Experience High school diploma or GED One to three years of related leadership recreation or customer service experience Strong communication leadership and problemsolving skills Preferred Certifications First Aid and CPR certification American Heart Association required within two weeks of hire Valid Indiana Drivers License required if operating a City vehicle Technical Skills amp Knowledge Experience with scheduling training and staff supervision Cash handling reporting and inventory management skills Ability to sharpen rental skates and assist with ice maintenance operations Comfort coordinating programs concessions and publicfacing operations Ability to assist with marketing materials and ensure accurate public information Drives Zamboni or ability to learn how to drive a Zamboni Resurfaces ice as required Why Work for the City of Fort Wayne This is a highimpact seasonal leadership role on Fort Waynes Riverfrontperfect for someone who enjoys managing people programs and public spaces Youll gain handson leadership experience while helping deliver one of the Citys most popular seasonal attractions Equal Opportunity Employer Employment is contingent upon the successful completion of applicable drug screening physical examination and background checks
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