Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you’ll do As a Data Privacy Operations Analyst, you will support the reliable day-to-day operation and maintenance of the organisation’s data privacy tools. You will work with privacy, technology, security, and business teams to keep the platform available, accurate, and aligned with operational requirements. Perform daily operational checks of data privacy tools, including dashboards, workflows, integrations, scheduled jobs, alerts, and data-processing status. Carry out preventive maintenance activities such as routine health checks, configuration reviews, access reviews, data-quality validation, and maintenance scheduling. Provide first-line corrective support by logging, analysing, troubleshooting, and resolving operational issues; escalate complex incidents to relevant technical teams or vendors and track them through closure. Monitor service availability, operational performance, exceptions, and agreed service levels; promptly report risks, failures, or recurring issues. Prepare and distribute daily operation updates, incident summaries, maintenance records, issue trackers, and periodic performance reports. Maintain accurate operating procedures, user guides, configuration records, evidence, and audit-ready documentation. Support user administration, role-based access, workflow configuration, testing, release validation, and controlled changes in accordance with approved procedures. Assist users with tool-related enquiries and provide clear guidance or basic training on standard processes. Support privacy operational processes enabled by the tool, which may include consent management, data inventories, privacy assessments, data-subject requests, and incident tracking. Identify opportunities to improve system reliability, operational efficiency, data quality, and user experience. Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst across our
