n JOB SUMMARY n n Manages the daily kitchen utility operations and staff Areas of responsibilities include dish room operations night cleaning back dock cleaning and maintenance banquet plating and food running Supervises kitchen employees not actively engaged in cooking eg dishwashers kitchen helpers etc Strives to continually improve guest and employee satisfaction while maintaining the operating budgetn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 4 years experience in the procurement food and beverage culinary or related professional arean ORn 2year degree in Hotel and Restaurant Management Hospitality Business Administration or related major 2 years experience in the procurement food and beverage culinary or related professional arean n CORE WORK ACTIVITIES n n Managing DaytoDay Operations n Orders and manages necessary supplies Ensuring workers have supplies equipment tools and uniforms necessary to do their jobsn Schedules events programs and activities as well as the work of othersn Monitors the inflow of ordered materials and the maintenance of current materialsn Conducts china glass and silver inventoriesn Controls inventories of food equipment smallware and liquor and report shortages to designated personneln Inspects supplies equipment and work areas in order to ensure efficient service and conformance to standardsn Investigates reports and followsup on employee accidentsn Manages all equipment china glass and silver eg adequate clean supplies of eachn Supervises employees ability to follow loss prevention policies to prevent accidents and control costsn Enforces proper cleaning routines for serviceware equipment floors etcn Enforces proper use and cleaning of all dish room machineryn Ensures all food holding and transport equipment is in working ordern Ensures compliance with all applicable laws and regulationsn Ensures compliance with food handling and sanitation standardsn Informs andor updates the executives the peers and the subordinates on relevant information in a timely mannern n Leading Kitchen Team n Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financialbusiness decision making demonstrates honestyintegrity leads by examplen Supervises and manages employees Manages all daytoday operations Understands employee positions well enough to perform duties in employees absencen Provides the leadership vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effectiven Ensures and maintains the productivity level of employeesn Serves as a role model to demonstrate appropriate behaviorsn Achieves and exceeds goals including performance goals budget goals team goals etcn Celebrates successes by publicly recognizing the contributions of team membersn Encourages and builds mutual trust respect and cooperation among team membersn Communicates performance expectations in accordance with job descriptions for each positionn Establishes and maintains open collaborative relationships with employeesn Participates in the management of departments controllable expenses to achieve or exceed budgeted goalsn Strives to improve service performancen Solicits employee feedbackn Understands the impact of departments operation on the overall property financial goals and objectivesn n Ensuring Exceptional Customer Service n Attends meetings and communicates with executive peers and subordinates as an effort to improve quality of servicen Manages daytoday operations ensures the quality standards and meeting the expectations of the customers on a daily basisn Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvementn n Managing and Conducting Human Resource Activities n Provides guidance and direction to subordinates including setting performance standards and monitoring performancen Recruits interviews selects hires and promotes employees in the organizationn Trains employees in safety proceduresn Provides feedback to individuals based on observation of service behaviorsn Reviews employee satisfaction results to identify and address employee problems or concernsn Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures SOPs and LSOPs and support the Peer Review Processn Ensures property policies are administered fairly and consistentlyn Ensures utility staff is properly trained regarding sanitation equipment handling and chemical usagen Participates in employee progressive discipline proceduresn nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on
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