n POSITION SUMMARY n As the original house of luxury St Regis continues to redefine modern luxury through service At the core is the Butler program an icon to our heritage and the heart and soul of new luxury It is hightouch personalized creative and original It is brought to life by all talent but serving as the primary face to the program is our Butler team who are the ultimate luxury ambassadorsn The Butler provides bespoke experiences and services to fulfill all guest needs during prearrival checkin throughout the stay and upon departure in partnership with other departments in the hotel operation This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs The Butler is key to building rapport with guests proactively anticipate guest needs and acting upon them where possiblen While the St Regis brand is steeped in history with roots that can be traced back to the early 1900s every team member is part of a trailblazing future to redefine modern luxury through service The Butlers success is rooted in a deep passion for service uncompromising standards the ability to anticipate needs and impeccable interpersonal skillsn You will also be expected to create a safe workplace follow company policies and procedures uphold quality standards and ensure your uniform personal appearance and communications are professional Butler team members will be on their feet and moving around stand sit or walk for an extended time and taking a handson approach to work move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance Doing all these things well and other reasonable job duties as requested is critical for Butler team members to get it right for our guests and our business each and every timen n PREFERRED QUALIFICATIONSn Education High school diploma or GED equivalentn Supervisory Experience No supervisory experiencen License or Certification Nonen n REQUIRED QUALIFICATIONSn Related Work Experience 6months related work experience requiredn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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