n POSITION SUMMARY n n Greet and escort guests to rooms Open doors and assist guestsvisitors entering and leaving property Inform guests of property amenities services and hours of operation and local areas of interest and activities Identify and explain room features to guests eg use of room key minibar ice and vending areas inroom safe valet laundry services Transport guest luggage to and from guest rooms andor designated bell area Assist with luggage storage and retrieval Assist guestsvisitors in and out of vehicles including assisting guests with loadingunloading luggage Supply guests with directions Arrange transportation eg taxicab shuttle bus limousinesedan service for guestsvisitors and record advance transportation request as needed Communicate parking procedures to guestsvisitorsn n Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation Speak with others using clear and professional language and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats eg small print Move at a speed required to respond to work situations eg run walk jog Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping uneven or slippery surfaces as well as up and down stairs andor service ramps Reach overhead and below the knees including bending twisting pulling and stooping Perform other reasonable job duties as requested by Supervisorsn n PREFERRED QUALIFICATIONSn Education High school diploma or GED equivalentn Related Work Experience No related work experiencen Supervisory Experience No supervisory experiencen License or Certification Nonen n nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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